Reviewed by 1 customer
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Comments about Campania Cast Stone Platia Garden Terrace Fountain:
I really love this fountain. It's set up on my patio, surrounded by plants, and it looks great.
The fountain arrived as shown here. The color is true to the sample--I ordered "aged limestone." Appears to be very good quality. Packing and shipping was excellent--plenty of packing straw to prevent breakage while shipping.
And it arrived sooner than expected, which was a treat.
The ONLY problem was that the assembly instructions should be clearer. We assembled it, plugged it in and the water came out in a pathetic little gurgle--not at all what I wanted.
We finally took the whole thing apart, examined the pump and found a flow restricter. We changed the setting, reassembled the fountain, and now it works just fine: the water bubbles from the fountain just the way I want.
The pump is not at all noisy. It's a pleasant sound without splashing.
Remember: this fountain is HEAVY. I think it's about 60lbs. If you're not putting it on the ground, be sure your table or bench is strong enough to support it.
Q1: Why does this product take so long to ship?
A: This product is handmade and painted. With that it takes time to put this product together. This is a special order meaning that it is not made until the order is placed.
Q2: My fountain is leaking. Is there an easy way to fix it?
A: That depends on where it is leaking from. Please check the rubber stopper and make sure it is in the correct place.
Q3: I have a fountain how do I winterize it?
A: It is suggested that you store your fountain in a dry place out of the elements. If your fountain must be left outdoors during the colder winter months, the fountain must be drained. Turn and store the bowls upside down and keep the bowls raised off the ground. Also you need to cover your fountain by either a fountain cover or absorbant material and then covered in a dark plastic. Make sure to bring the pump indoors.
Q4: If I order two of the same Campania product will they match and be the same color?
A: The Campania products are hand made and hand painted so there will be a color variance between the products.
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