Frequently Asked Questions
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Q1: We like the zen three tier solar step fountain but were wondering two things: does it store energy in a battery so that it can also run at night and does it have an on/off switch?
A: Our solar fountains do not store energy. They require the direct sunlight to operate the pump. There is no shut off on the fountain you can disconnect the solar panel or put the panel in a shady place.
Q2: How far can the solar panel be from the fountain?
A: The solar panel is located on the very top of the fountain so it will need to be placed in direct sunlight to operate.
Q3: If there's NO direct sunlight (shadow) does it still work? What is the total hight of the fountain? Thank you, Ted
A: If there is no direct sunlight the fountain will not work. The overall height is 9 inches.
Q4: Can Smart Solar fountains be plugged in to house current?
A: At this time there is not an AC adapter.
Q5: How much does it weigh? When the water evaporates (it'll be on my roof) will the pump keep pumping and burn out?
A: This weighs 64 lbs and if the fountain runs dry it will burn out the pump.
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