Frequently Asked Questions
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Q1: How long is this the cord on this item?
A: The cord is 6 feet long.
Q2: If we do not wish to excavate for the three level pond kit but to put it above ground and bank soil around the various levels, do you have instructions for that?
A: Unfortunately we do not have those instructions but it can be done.
Q3: Does the water fall part of the pond look like rock? Are the 3 level ponds black or do they look like rock? Can I leave the pond out in the winter-I live in North Dakota? Thank you
A: You will need to add additional rocks to make it look like it does in the image. You can leave the pond out in North Dakota weather but we do suggest you take out the pump and place it in a dry area.
Q4: With the 3 level kit, is the molded pool a perfect circle? Also, is it possible to purchase a smaller pump? Thanks
A: We only offer the fountain with the enclosed pump. The kit is not a complete circle.
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