Maintenance and Care Instructions
Filling Water Tray:
The biggest maintenance requirement is keeping the water tray full of water. Because of
evaporation your water feature will put moisture into the air. The amount of use and the
climate will determine how often you need the fill it. Be sure the water level stays at
least above the top of the pump and no more than one and a half inches from the top of
the tray. Filling the water tray any more than 1 and a half inches from the top can result
in water going over the top of the plastic liner and leaking onto the floor. We also
recommend filling the water tray when the water feature is turned off.
To avoid almost all cleaning and to prolong the life of your water feature, we strongly
suggest using distilled water. This will not leave hard water build-up on the stone or
metal.
Cleaning Metal:
When it is time to clean the metal portion of the water feature we recommend using a
non-abrasive cleaner with ammonia in it. Most window or glass cleaner works well.
Dull Stone:
Over time, if your stone color dulls or you begin to accumulate hard water buildup, turn
off the pump and scrub the stone vigorously with a firm bristled acrylic brush. This
should remove most of the build up. If it does not, the stone may require a more
aggressive cleaning with Lime-A-Way or CLR.
Flow Water / Algae:
If your water feature is in direct sunlight or near a window or door that is often open the
stone may begin to grow algae. This manifests itself as a slight slime on the stone or a
foul water smell. The best way to combat this is with a few drops of bleach once or twice
a month. We can not emphasize enough the importance of using only two or three drops
at a time and never more than once a week. Too much bleach will bleach the stone and
create an uncomfortable chlorine smell. The use of too much bleach will void all
warranties.
Full Fountain Cleaning:
We recommend doing a full fountain cleaning once or twice per year. This will involve
removing all the water from the water tray and cleaning it out, scrubbing down the stone
with an acrylic brush, and taking apart the Water Distribution Unit and cleaning it.
